We stand behind our products with comprehensive support 24/7 for your software and hardware. Calls to our help line are answered by a trained technician who is qualified to solve your problem, and all members of our support team are focused on ensuring downtime is minimised at our customers’ plants.
We also provide onsite support and remote access support so issues are resolved as quickly as possible. All our clients regularly receive routine maintenance schedules for Triton and related equipment so breakdowns are eliminated or reduced.
Our systems have extensive built in and user-defined reporting to help you take full advantage of the business intelligence enabled by our program’s tracking and monitoring. However, if you require special reports, or just need assistance making the most of the reporting feature, our support team can design and implements these for you.