Why your printhead typically fails, and four simple things you can do to extend its life and save you money!
Want some good news?
With suitable treatment and regular maintenance, your printhead’s lifespan (for direct thermal or thermal transfer printers) can be substantially extended by as much as 90%.
Yes, that’s right—as much as 90%!
It’s useful to consider your printhead as a consumable, similar to labels and printing ribbons. With that said, a printhead is, in fact, one of the most integral parts of your printer. It is additionally the most fragile and can cost a lot more money than your labels – beginning at around $300 and rising to over $1,000 or more, depending upon the particular printer model you have.
So by now, you are probably wondering – why do printhead’s fail?
There are three main reasons why printheads fail.
So what does it look like when a printhead is failing?
Ok, you’ve made it this far. Now for the good stuff.
Let’s recap briefly. A typical printhead made to print as much as ten million labels can readily burn out after just a million labels if it is not appropriately maintained – a 90% reduction in lifespan. With regular printhead care and maintenance, you can significantly lower the overheating of the elements and burnout, the primary cause of print quality issues.
So let’s dive in.
It may sound obvious that cleaning your printhead will prolong its lifetime, but it does play a significant role in increasing its operational lifespan. It is also the primary reason for poor print quality.
Here are some cleaning practices to consider:
Printhead Cleaning Best Practice
It is essential to only clean printheads with isopropyl alcohol. You can make use of a lint-free cloth or pre-saturated wipes. Printhead cleaning cards, or printhead cleaning pens are an additional option.
But remember this.
Never use anything sharp to clean your printhead. Scratching the glass surface, which covers the elements, is a sure-fire way to ruin your printhead.
For the Thermal Transfer printing method, ensure you print with ribbons that reach at least as wide as the label; ideally, they should be wider.
Because it functions as a shield between the printhead and the label, aiding against abrasion and reducing heat accumulation. If you use ribbon that is too narrow, you also run the risk of scratching the print head.
The bottom line is this.
It never pays to use a cheap, low-quality printing ribbon if it means you must use even more heat or pressure to obtain a suitable print outcome. You will inevitably produce even more wear to your printhead, causing reduced print contrast and barcodes that are less readable by scanners.
Your thermal printer settings play another critical role in extending the life of your thermal printhead.
Here are some common ones.
Particular varieties of label materials have rough exteriors requiring more significant heat and pressure settings to transfer an image. Typically it is cheaper low-quality media (but not always), or simply the wrong type of media for your label printer that’s the culprit.
The good news is this.
At Triton, when it comes to labels, tags, and other print media forms, we know what good value and quality are and, most importantly, what type of media is right for your specific thermal label printer. We have been doing this for over 35 years.
We have an extensive range of high quality, fit for purpose label media for your printer to provide outstanding print outcomes, and prolong the life of your thermal printhead. Visit our category page for our Label range here or speak to our experts in the live chat widget in the bottom right.
When you do clean your printhead, keep in mind to additionally clean your platen roller. A platen roller functions as a hard surface area to which the label is pressed against the ribbon as it draws labels through the printer. As the platten roller gets older and naturally wears out, it ends up glossy and might cause labels to slide. By maintaining it and keeping it clean, you prolong its life.
DO NOT USE sharp tools to clean your printhead or the platen roller. If the soft platen roller is nicked it can completely spoil print quality leaving every label with a line or nick on it. Additionally beware not to scrape or ruin the glass exterior.
You will significantly increase your printhead’s lifespan.
At any stage, please reach out to us with any questions as we are always willing to help.
For Exclusive Access to Flash Coupon Sales & Store Specials!
Triton commenced operations in Australia back in 1993, and we have staff representation on the East Coast and Western Australia. Our customers are well represented in major centres such as Hobart, Melbourne, Brisbane, Sydney, Perth, Adelaide. In addition, we have a huge customer base in rural and remote areas from coast to coast. No place is too far or too remote for us!
Triton has origins back to the mid-eighties in New Zealand for our range of integrated software and hardware solutions. We have a large customer base in major centres like Dunedin, Christchurch, Wellington, Auckland and a huge number of customers in rural and remote areas. We service our customers from our Auckland and Christchurch offices and a satellite office in rural Otago.